Experts in digitalization for healthcare
Digital patient intake, structured medical history-taking, and patient calling system.
AI-powered medical history-taking and intake solution for hospitals, medical centers, and practices.
Rethinking Patient Intake
Automate your administrative intake and patient flow management with voice-guided AI-powered medical history-taking and intake — multilingual, GDPR-compliant, and ready to use immediately.
symptoX digitizes the entire intake process of medical institutions — from check-in and medical history-taking to structured patient flow management. The platform captures symptoms by voice, structures medical information, and organizes patient movement in waiting areas through an integrated calling system.
Patient intake is one of the key bottlenecks in healthcare. Manual processes, unstructured histories, and unclear waiting procedures lead to delays, high workloads, and inefficient operations.
Digital patient intake and intelligent flow management: symptoX handles not only medical history-taking, but also key parts of the administrative intake process.
Patients enter their personal data, symptoms, and concerns independently — by voice. The information is captured in a structured format, automatically assigned to the appropriate treatment pathway, and transferred to the HIS or practice management system. This allows patient flows to be managed more effectively and waiting times to be reduced.
How symptoX works
Patient intake is one of the central bottlenecks in healthcare. Manual processes, unstructured anamneses, and unclear waiting procedures lead to delays, high workloads, and inefficient workflows.
symptoX digitizes the entire patient intake process and creates a structured foundation for medical documentation and efficient patient flow management.
Featured / Media
DMEA 2026 in Berlin
Experience live how structured, voice-based medical history-taking simplifies patient flow management, reduces process burden, and delivers immediately usable data — accessible, multilingual, and seamlessly integrable.
📍 DMEA 2026 · Berlin - StartUp Area
🤝 Treffen Sie unser Team vor Ort und sprechen Sie mit uns über die Zukunft der digitalen Versorgung.
ICEM 2026 in Hamburg
ICEM 2026 will be a global gathering – a celebration of Emergency Medicine and of the professionals who shape it. Inspired by the spirit of the Olympic Games, we’re creating something truly unique: a place where nations come together not only to learn and share, but to live, connect, and celebrate side by side…
📍 ICEM 2026 · Hamburg. StartUp Area
🤝 Treffen Sie unser Team vor Ort und sprechen Sie mit uns über die Zukunft der digitalen Versorgung.
Why Digital Patient Intake and Medical History-Taking Are Becoming Increasingly Important
Co-Founder and radiologist Dr. Tobias Deutsch on the topic:
In many medical practices and hospitals, administrative intake is one of the most time-consuming processes in everyday operations. Patients have to provide the same information multiple times, forms are entered manually, and information is often available only in an unstructured format.
At the same time, demands are increasing: more patients, more complex treatment processes, and growing documentation requirements. As a result, medical staff spend a significant portion of their working time on organizational tasks.
Digital solutions for patient intake and medical history-taking address exactly this issue. They make it possible to capture information early and in a structured format — even before the actual physician encounter takes place. This creates clearer workflows and better preparation for treatment.
Another important aspect is patient flow management. If relevant information is already available during intake, patients can be prioritized more effectively and assigned to the appropriate treatment pathways. This can reduce waiting times and make workflows more transparent.
Patient expectations are also changing: digital processes, simple data entry, and multilingual communication are increasingly seen as standard.
Especially in heavily burdened healthcare facilities, this can lead to noticeable relief.
Overall, it is becoming clear that the combination of digital intake, structured medical history-taking, and intelligent patient flow management not only simplifies processes, but can also support the quality of care.
symptoX Hub
The symptoX Hub combines check-in, digital medical history-taking, and patient flow management in one central platform for medical practices, outpatient centers, and hospitals. With the symptoX Hub, the entire patient check-in process runs fully automatically — from administrative intake and electronic health card (eGK) scanning to digital intake and structured medical history-taking.
After triage by staff, green and blue patients record their symptoms in their native language within the hospital or outpatient center, receive a route slip with an individual number, and are then called seamlessly into the treatment room.
• eGK check-in and digital registration (administrative)
• Voice-guided symptom capture (medical)
• No technical operation required — voice only, in 58 languages
• Integrated queue number and calling system
• Patient flow management in the waiting area
• Structured documentation and data capture
Price on request
Check - In
Fast digital check-in without waiting time — optionally by simply scanning a card or entering data and registering directly.
Voice Control
Intuitive voice-based operation in more than 50 languages — with no prior knowledge and no touch required.
Fire Safety Certified
Meets the highest safety standards and is certified for use in sensitive environments.
Accessible
Low-threshold design for all users — easy to access and comfortable to use.
symptoX Terminal
The symptoX Terminal is an interactive information and navigation system for hospitals and large medical facilities. It helps patients, visitors, and family members quickly find their way around the building and access relevant information.
Through an intuitive voice interface, users gain access to digital site maps, ward information, and directions within the hospital. The system reduces staffing requirements at information desks while improving overall orientation throughout the building. symptoX Terminal can be integrated seamlessly into existing hospital systems and can also be connected to calling systems, appointment management, or patient flow solutions.
• Interactive building and ward navigation
• Digital visitor information
• Reduced staffing requirements at information points
• Integration with calling and patient guidance systems
• Multilingual operation
Price on request
Check - In
Fast digital check-in without waiting time — optionally by simply scanning a card or entering data and registering directly.
Voice Control
Intuitive voice-based operation in more than 50 languages — with no prior knowledge and no touch required.
Fire Safety Certified
Meets the highest safety standards and is certified for use in sensitive environments.
Accessible
Low-threshold design for all users — easy to access and comfortable to use.
symptoX web @ Home
symptoX Web enables office-based physicians to offer fully digital patient intake and medical history-taking even before the practice visit or directly in the waiting room. Patients record their symptoms in a structured way using a medical questionnaire. The data is automatically converted into structured documentation and can be used directly for the physician consultation, triage, or documentation. The application runs in the browser on smartphone, tablet, or PC and requires no installation.
This allows practices to introduce digital medical history-taking quickly and without technical barriers.
• Digital medical history-taking before the practice visit
• Structured capture of medical data
• Use on smartphone, tablet, or PC
• Integration with practice software possible
• Multilingual symptom capture
Price on request
Browser-Based
Use directly in the browser - no installation required, ready to use immediately on all devices.
No Registration Required
Get started instantly without an account - fast access for patients without barriers.
Speak in 58 Languages
Multilingual voice-based input for safe and understandable medical history-taking.
No Technical Skills Required
Intuitive use without technical prior knowledge - suitable for all age groups.
symptoX Translate
symptoX Translate enables secure and structured communication between medical staff and patients who speak different languages.
The system translates conversations in real time, enabling precise doctor-patient communication without language barriers. Patients can describe their symptoms in their native language.
• Live communication in more than 50 languages
• Real-time translation of questions and answers
• Structured symptom capture
• Support for medical history-taking, triage, etc.
• GDPR-compliant use in practices, and hospitals
Price on request
Real-Time Translation
Conversations are translated immediately and accurately in both directions.
Multilingual Communication
Supports more than 50 languages for barrier-free communication..
Clear Doctor-Patient Dialogues
Translations facilitate diagnosis and treatment.
Simple & Intuitive
User-friendly design for fast use in daily operations.
symptoX in Live Operation
Real-world experience from everyday practice: how symptoX supports physicians in daily work and improves patient care.
symptoX Hub – Live in Hospitals
Relief for hospitals, even in times of staff shortages.
When resources are limited, symptoX brings structure and support to daily operations. Digital processes help teams work more efficiently and create more time for patients.
symptoX in General Practice
Clear communication despite language barriers.
symptoX helps capture symptoms in a structured way, regardless of language. This enables better communication and more informed decisions from the very first patient contact.
For Physicians
Efficient medical history-taking and precise data — for better diagnoses and optimized workflows.
For Patient
Stress-free symptom capture in their own language — simple, secure, and easy to understand.
For Staff
Relief in everyday practice — more time for personal patient care.
Over 20 Years of Digitalization Expertise in the Heart of Hanover
Local Responsibility
For more than 20 years, our team in Hanover has brought together experience in the digitalization of a wide range of industries — from education and media to healthcare and defense. This broad expertise enables us to develop tailored, innovative solutions that meet the highest standards.
By combining deep specialist knowledge with an interdisciplinary approach, we understand the specific challenges our customers face and continuously improve our products and services. This is how we create digital solutions that deliver not only today, but tomorrow as well.
Exceptional Service
Our customers are at the center of everything we do — from the initial consultation to long‒term support. Our team is committed to providing individualized service and addressing the specific needs of every customer. This close customer focus and our commitment to quality ensure that we do not just meet expectations — we exceed them.
Dr. Tobias Deutsch
Radiologist
Co-Founder
Chief Medical Officer
Andreas Noack
Founder
FAQ
Here you will find answers to the most important questions about our innovative solution. From functionality and integration to data security — learn more about the benefits of symptoX for your practice.
How does symptoX work and what benefits does it offer my practice?
symptoX is a voice-controlled, AI-powered assistant that enables patients to describe their symptoms in natural language. The AI captures the spoken information in real time and creates a precise summary. This saves time, improves diagnostic accuracy, and reduces the administrative workload for practice staff.
Is symptoX compatible with my existing hospital or practice software?
Yes, symptoX can be seamlessly integrated into most common hospital and practice software systems. This ensures smooth data flow, allowing you to use the captured information directly within your existing workflows.
Which languages does symptoX support?
symptoX supports 58 languages and enables patients to describe their symptoms in their native language. The AI recognizes and translates the information accurately, so language barriers are no longer an obstacle.
How secure is patient data with symptoX?
Data security is our highest priority. symptoX complies with all GDPR requirements and uses modern encryption technologies to ensure the confidentiality and protection of patient data at all times.
What costs are associated with implementing symptoX?
The cost of symptoX depends on the specific requirements of your practice. We offer various models that can be adapted to your needs. Feel free to contact us for an individual quote and a detailed cost breakdown.
Get Personal Advice — Book Your Appointment Now!
Would you like to learn more about how our solutions can support your practice or your organization? Book a non-binding consultation with our experts. Together, we will analyze your needs and show you how our innovative technologies can optimize your processes.
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We look forward to hearing from you!